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Terms of Use

Last updated: September 2026

Agreement to Terms

By accessing and using the wolf-wave website and services, you accept and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our website or services.

Service Description

Wolf-wave provides educational heritage experiences, including guided tours, workshops, and seminars focused on British architectural history. Our services are designed for individuals interested in learning about historical landmarks and architectural heritage.

All services are subject to availability and may be modified, suspended, or discontinued at our discretion with appropriate notice to affected customers.

Booking and Reservations

Booking Process

Tour bookings are made through our website booking system. Submission of a booking request does not guarantee availability. We will confirm your booking via email once we verify availability and receive any required payment.

Payment Terms

Prices are stated in British Pounds Sterling and include applicable taxes unless otherwise specified. Payment methods and schedules will be communicated upon booking confirmation. Full payment is typically required prior to the tour date unless alternative arrangements have been agreed in writing.

Cancellation Policy

Cancellations made more than 14 days before the scheduled tour date are eligible for a full refund. Cancellations made 7-14 days before the tour date receive a 50% refund. Cancellations made less than 7 days before the tour date are non-refundable unless caused by extraordinary circumstances at our discretion.

Our Cancellation Rights

We reserve the right to cancel tours due to insufficient bookings, weather conditions, site closures, or other circumstances beyond our control. In such cases, we will offer a full refund or the option to reschedule to an alternative date.

Tour Participation

Age Requirements

Most tours are suitable for adults and older children. Participants under 16 must be accompanied by a responsible adult. Some tours may have specific age restrictions due to the nature of the site or content.

Physical Requirements

Many historical sites involve walking on uneven surfaces, stairs, and exposure to outdoor conditions. Participants should assess their physical capability before booking. We will provide information about physical demands for each tour upon request.

Behavior Standards

Participants are expected to conduct themselves respectfully toward guides, other participants, and historical sites. We reserve the right to remove individuals who behave disruptively or inappropriately, without refund.

Intellectual Property

All content on this website, including text, images, graphics, logos, and design elements, is the property of wolf-wave or our content suppliers and is protected by copyright and other intellectual property laws.

You may view and print content for personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.

Photography during tours is permitted for personal use. Commercial use of photographs taken at our tours or featuring our guides requires prior written consent.

Liability and Disclaimers

Information Accuracy

While we strive to provide accurate historical information, our tours are educational experiences and should not be considered definitive academic sources. Historical interpretation involves judgment and may reflect different perspectives.

Website Accuracy

We make reasonable efforts to ensure information on this website is accurate and current, but we do not warrant completeness or accuracy. Prices, availability, and tour details are subject to change without notice.

Limitation of Liability

To the fullest extent permitted by law, wolf-wave shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services or website.

Our total liability for any claim related to our services is limited to the amount you paid for the specific service giving rise to the claim.

Personal Belongings

Participants are responsible for their personal belongings during tours. We are not liable for loss, theft, or damage to personal property.

Health and Safety

Participants join tours at their own risk. While we take reasonable safety precautions, historical sites may present inherent risks. Participants with medical conditions should inform us before the tour and assess whether participation is appropriate.

Third-Party Sites

Our website may contain links to third-party websites for convenience or reference. We do not control these sites and are not responsible for their content, privacy practices, or terms of use. Accessing third-party sites is at your own risk.

User Conduct

When using our website, you agree not to:

  • Use the site for any unlawful purpose or in violation of these terms
  • Attempt to gain unauthorized access to any part of the site or related systems
  • Interfere with the proper functioning of the website
  • Transmit viruses, malware, or other harmful code
  • Collect information about other users without consent
  • Use automated systems to access the site without permission

Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. By using our services, you also agree to our privacy practices.

Indemnification

You agree to indemnify and hold harmless wolf-wave, its officers, guides, employees, and partners from any claims, damages, losses, or expenses arising from your violation of these terms or your use of our services.

Force Majeure

We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, severe weather, strikes, government actions, or public health emergencies.

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms.

For significant changes affecting existing bookings, we will make reasonable efforts to notify affected customers directly.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any specific terms communicated for individual bookings, constitute the entire agreement between you and wolf-wave regarding use of our services.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

If you have questions about these Terms of Use, please contact us:

wolf-wave
42 Heritage Lane
Bath, BA1 5LR
United Kingdom
Email: [email protected]

wolf-wave

Connecting contemporary visitors with Britain's architectural legacy through thoughtfully designed heritage experiences.

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Contact

42 Heritage Lane
Bath, BA1 5LR
United Kingdom

[email protected]

The information provided on this website is for educational and promotional purposes. Individual experiences may vary. We recommend consulting specialized historical resources for academic research. All tours are subject to site availability and weather conditions.

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